Purpose of This Policy
This Donation Policy outlines how contributions are accepted, managed, and used by our charitable organization. We are committed to transparency, accountability, and ethical stewardship of all donations received.
Types of Donations Accepted
We accept monetary donations, in-kind contributions, sponsorships, and recurring gifts. Donations may be made online, by bank transfer, or through approved fundraising platforms. All donations are voluntary and non-refundable.
Use of Donations
- Funds are allocated to specific programs, campaigns, and operational needs as outlined in our mission
- Restricted donations will be used only for the purpose designated by the donor
- Unrestricted donations may be used where most needed, including emergency response and administrative support
Receipts and Acknowledgment
All donors will receive a confirmation and receipt for their contribution. For recurring donations, receipts are issued monthly or annually. We may publicly acknowledge donors unless anonymity is requested.
Refunds and Cancellations
Donations are considered final and non-refundable. If a transaction error occurs, please contact our support team within 7 days for review. We reserve the right to decline refund requests that fall outside our policy.
Privacy and Data Protection
Donor information is kept confidential and used only for processing contributions, issuing receipts, and sharing impact updates. We do not sell or share donor data with third parties.
Policy Updates
This policy may be updated periodically to reflect changes in legal requirements or operational practices. Updates will be posted on our website with the effective date clearly stated.
Contact Us
If you have questions about this policy or your donation, please contact us at donations@yourcharity.org or use our contact form.